Shipping Policy
Delivery Information
Our current estimated delivery timeframes for standard items are:
- UK (Excluding Northern Ireland): Delivery 3 - 6 working days from date of order. All orders are sent via Royal Mail (£4.95, max 2kg per single order).
- International: All orders are sent via Royal Mail International Tracked service. Prices start from £13.95 (weight dependent, max 2kg per single order). If your country is not listed please contact us via shop@stpaulscathedral.org.uk to enquire about shipping to your country.
| Up to 250g | £13.95 |
| 250g-500g | £17.95 |
| 500g-750g | £21.95 |
| 750g-1kg | £25.95 |
| 1kg-1.25kg | £28.95 |
| 1.25kg-1.5kg | £31.95 |
| 1.5kg-2kg | £34.95 |
- Europe (EU): Unfortunately, we have temporarily suspended our shipping to Europe and Northern Ireland due to new GPSR laws within the EU, which came into affect on 13th December 2024
We are unable to ship orders where the total weight is over 2kg outside of the United Kingdom.
Duties, Taxes and Service Charges
Orders to International addresses may be subject to local customs duty or taxes. You will need to pay any additional charges for customs clearance, charges include local VAT and duty based on the value and origin of the product.
Customs policies vary for each country, so it is advised you contact your local customs office for further information.
Orders shipped to the United States may be subject to import duties and taxes in accordance with U.S. customs regulations. To ensure a seamless shopping experience, all applicable duties and taxes are automatically calculated and included in the total at checkout. This means there will be no additional charges upon delivery — the amount paid at checkout is the final total.
We manage the customs clearance process on your behalf, facilitating prompt and hassle-free delivery without unexpected fees from the shipping carrier.
Delivery Methods
Orders are sent via Royal Mail
In Store Pick-Up
We offer a free in store pick-up service. Items are usually ready for collection within 24 hours. Please bring your confirmation email when you come to collect your order.
In store pick up items must be collected within 30 days. Uncollected items will be refunded in full and the items will be returned to stock.